Business Application of E-Commerce
Meaning
E-commerce means buying and selling goods and services through electronic means. It is being used in many business sectors. Exchanging goods with the help of electronic items while staying online, buying goods and services, earning money, all this is possible through e-commerce.
Online Retailing
One can buy goods and services through the internet, many platforms have been used and created for this, such as Amazon, filip cart,Myntra,Meesho etc.
Electronic Payment System
In e-commerce, payment is done digitally i.e. electronically generated payment is done like UPI, Paytm, Google Pay, etc.
Supply Chain Management
Inventory management, order processing of logistics can be made efficient through Sitamarhi. It works in a chain type of management, making the customers feel more convenient.
Customer Support Service
The help of the call center is provided through chat box and email support. If a customer faces any problem, he can chat with the customer support service through chat box or email support. He can discuss his problems with the call center and get them resolved. Customer support service is created for every website so that customers do not have any more convenience.
E-marketPlaces
The seller and the buyer meet on the same platform. The seller stays on the platform to sell his product and a buyer customer comes to this platform to buy the product. So the way buyer and seller meet on the same platform is for example like Indiamart Amazon or Marketplace etc on OLX.
BUSINESS APPLICATION OF E-COMMERCE
